What Factors Determine Google Ads Quality Score?

Your Google Ads Quality Score depends on five key factors that work together to determine your ad's effectiveness and cost.

Expected click-through rate measures how likely users will click your ad, while landing page experience evaluates how well your page serves visitors' needs. Ad relevance assesses how well your ad matches user intent, and your historical account performance influences future scores. Keyword research and match types form the foundation of targeting success.

Understanding and optimizing these elements will help you achieve better ad performance and lower costs in your campaigns.

Key Points

Expected Click-Through Rate

The expected click-through rate (CTR) plays an essential role in determining your Google Ads Quality Score. It represents Google's prediction of how likely users are to click on your ads based on historical performance data and current ad position. A higher expected CTR signals to Google that your ads are relevant and valuable to users, which can lead to better ad positions and lower costs.

To improve your expected CTR, you'll need to implement effective CTR optimization strategies. Start by analyzing your current ad performance and identifying keywords with low click-through rates. Refine your ad copy by using compelling headlines, incorporating strong call-to-actions, and highlighting unique selling propositions.

You should also verify your ads match user search intent and include relevant keywords in your ad text.

Implementing proper conversion tracking techniques helps you understand which ads drive the most valuable clicks. Set up conversion tracking in your Google Ads account to monitor user behavior after they click your ads. This data allows you to optimize your campaigns based on actual performance metrics, focusing your budget on keywords and ad variations that generate the highest CTR while maintaining quality conversions.

Landing Page Experience

After clicking your ad, users expect a smooth transition to a relevant, fast-loading landing page that delivers on your ad's promise. Google evaluates your landing page experience based on several key factors, including content relevance, navigation ease, and loading speed. A high-quality landing page directly impacts your Quality Score and can reduce your cost per click significantly.

To optimize your landing page experience, make sure your content matches your ad's message and keywords. You'll want to focus on user engagement by creating clear calls-to-action, intuitive navigation, and mobile-responsive designs. Your page should load quickly, as even a one-second delay can greatly impact conversion optimization efforts and bounce rates.

Ensure you're transparent about your business, products, and services. Include essential information like privacy policies, contact details, and shipping information where applicable. Avoid intrusive pop-ups or excessive ads that might irritate visitors.

Remember to regularly test different landing page elements and track metrics to identify areas for improvement. By maintaining a high-quality landing page experience, you'll not only improve your Quality Score but also increase the likelihood of converting visitors into customers.

Ad Relevance

Meeting Google's standards for ad relevance requires your ads to closely align with user search intent and your chosen keywords. When your ad copywriting matches what users are searching for, Google rewards you with a higher quality score, which can lead to better ad positions and lower costs per click.

To achieve strong ad relevance, you'll need to focus on precise audience targeting and create ads that directly address user needs. Here are the key elements you should optimize:

  1. Include your target keywords naturally in your ad headline and description, ensuring they match the search terms users are likely to enter

  2. Align your ad copy with the specific stage of the buyer's journey, whether it's awareness, consideration, or decision-making

  3. Segment your ad groups tightly, with closely related keywords grouped together to maintain message consistency

  4. Test different ad variations to identify which messages resonate best with your target audience

Remember that ad relevance isn't static - you'll need to continuously monitor and adjust your campaigns based on performance data and changing search patterns to maintain high quality scores.

Historical Account Performance

Historical performance data serves as a critical factor in determining your Google Ads quality score, as Google evaluates your account's past success to predict future ad effectiveness. Your account's track record influences how Google perceives your reliability and determines your ad positioning and costs.

Account optimization and consistent performance tracking are essential for maintaining a strong historical record. You'll need to monitor key metrics and make regular adjustments to keep your account healthy and competitive.

Metric Impact on Quality Score
CTR History High CTRs demonstrate sustained ad relevance
Account Age Longer-running accounts with good metrics carry more weight
Device Performance Success across different devices shows broader appeal

To improve your historical performance, you should regularly clean up underperforming keywords, refine your targeting, and pause ads with poor metrics. Remember that Google's algorithm considers both recent and long-term performance data when calculating quality scores. By maintaining consistent optimization efforts and implementing strategic improvements based on performance tracking, you'll build a positive account history that contributes to better quality scores over time.

Keyword Research and Match Types

Effective keyword research and strategic match type selection form the foundation of any successful Google Ads campaign's quality score. By carefully choosing and organizing your keywords, you'll improve the relevance between your ad copy and search queries, leading to higher click-through rates and better quality scores.

When conducting keyword research, you'll want to focus on both competitive short-tail and specific long-tail keywords that align with your campaign objectives. Don't overlook implementing negative keywords to avoid your ads from appearing for irrelevant searches, which could impact your quality score.

Here's how different match types impact your quality score:

  1. Broad match offers the widest reach but requires vigilant monitoring to maintain relevance

  2. Phrase match helps strike a balance between reach and control, enhancing the connection between keywords and ad copy

  3. Exact match provides the utmost relevance but may restrict your exposure

  4. Modified broad match allows you to retain control while capturing pertinent variations

Remember to regularly assess your keyword performance data and adjust your match types accordingly. This continual optimization guarantees that your ads stay pertinent to user searches, ultimately bolstering a strong quality score.

Rounding Up

You'll improve your Google Ads quality score by focusing on essential elements: crafting compelling ads that boost click-through rates, developing user-friendly landing pages, maintaining keyword relevance, and building a strong account history. If this seems daunting, get in touch with us as we are Google Ads specialists.



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Digital Edge has been 20 years in the making. From humble beginnings in the early days of the web, Rob Porter set out to help businesses exploit the new medium.

Quickly progressing from web design & development to involvement in pretty much all aspects of digital marketing & ecommerce, it was clear his real affinity & skills lay with helping SME's maximise their online enquiries. Here his expertise in search marketing was ground, honed & perfected.

These skills were quickly in demand, and in 2011, a joint venture saw him partner with a larger digital agency to establish their fledgling SEO division and develop it to more than 150 clients.

While the venture was successful, working with such a huge client list felt too impersonal, and lacked the opportunity to get to know each business & really make an impact.

So in 2014 Digital Edge was born, with the aim of going back to basics, with a new ethos:

Serve fewer clients, but serve them better than anyone else can.

"I wanted to offer something truly different. A true “ninja” digital marketing specialist for the SME's , to help those who were poorly served by the generic services of “full service” agencies , large “Yellow” marketing entities, or their web designer whose skills were design, not marketing."

Through incremental gains. Testing. Technology. Obsession to detail. We have our own test sites, so we monitor what's changing in Google. We use the latest technology, and when we can't find anything suitable, we build it ourselves (as in our fraud click detection software for Pay Per Click).

“Nothing excites me more than seeing a surge of enquiries flow to clients, and watch them build & expand their business on the back of it. It might be a one man business, going from an uncertain start to established business, or a start up quickly growing to £10 Million in revenue. Either way, it's equally satisfying, knowing you've helped along their journey.”



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  • Over 20 years experience in Google Ads, Pay Per Click & Search Engineering
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